Employment Opportunities

Youth Support Worker

The Youth Support Worker is responsible for providing support, networking services, and programming to youth. The Youth Support Worker will provide services at the nbCC FRC program, in the community, and in the schools and homes of youth, when applicable.

Reports to: FRC Program Coordinator 

Hours: 1 FTE

Exempt Status: Non-Exempt

Annual Salary: $40-43k

Responsibilities: (include but are not limited to)

• Support efforts to promote positive youth development in the northern Berkshire region, as well as develop & maintain meaningful, healthy, and empowering relationships with youth.
• Co-facilitate the 9-month Youth Leadership Program. Includes recruiting youth to participate, planning and running sessions, providing support for community service-learning projects, mentoring interns, and arranging for special events and trips. 

• Facilitation of Teen Writing Workshop. Oversee formatting and publication of student literary journal. Organize and publicize the mid-year and year-end celebratory readings.
• Facilitation of the Youth Empowerment Program. This includes the recruitment, vetting, and supervising of a youth intern for this program. 
• Facilitate groups and/or other support or education programming as required.
• Partner with individual youth, and their families if applicable, to assess strengths, identify areas of need, and to provide support needed for the youth to improve their stability and be connected with their community. 
• Develop and maintain supportive and trusting relationships with youth/families served. 
• Assist youth and families with completion of intake paperwork or other supportive documentation, as appropriate. Obtain a signed release of information for all collateral contacts, prior to making any disclosures of private or confidential information. 
• Schedule in person visits, frequency and location, with each youth/family as agreed upon by the youth. Maintain contact, as designated by the youth, between appointments as needed.
• Connect and support access for each youth with community resources, food pantries, mental health providers, budgeting information, etc.
• Assist youth in connecting with appropriate groups and/or programs to enhance social connections.
• Complete and submit all documentation needed to collect the data required for the nbCC and FRC database systems. Data will be submitted to the FRC Assistant Program Manager.
• Support & attend any nbCC event, activity, or program deemed as “all hands on deck” or as assigned. 
• Outreach, engagement, and connections for the community with nbCC and its programs. 
• Ensure that the principles of health equity, anti-racism, and community-driven decision making are integrated into every aspect of the work.
• Attend all professional development trainings as required, including all required trainings of nbCC funders.
• Maintain an organized calendar schedule of appointments and tasks, maintain accurate documentation of client records, mileage, and expenses, and complete all documentation as required by nbCC.
• Attend individual supervision, group, or staff meetings as scheduled.
• Engage in work groups, committees, and other efforts to impact emerging needs of young people in our region.
• Comply with nbCC policies and procedures. 

Qualifications:

• Associates Degree preferred, with 1-3 years experience in a setting serving youth.
• Bilingual, a plus
• Knowledge of local community resources and community-based providers, state human service systems, and familiarity with local school districts and key players.
• Experience working within a human service agency, as well as working with families and individuals with complex risk factors and needs.  
• Comfort with public speaking, convening, and facilitation skills.
• Experience and comfort working with all types of people in a variety of groups.
• Cultural competency.
• Commitment to working in the community to help address key issues.
• Demonstrated maturity and self-awareness as it relates to working 1:1 with individuals in the community. 
• Understanding and compassion for the needs, limitations, barriers, and capacities of the identified population. 
• Excellent time management, attention to details, organizational skills, and ability to problem solve.
• Strong written and verbal communications skills. 
• Adept at the process of making referrals to other agencies as appropriate. 
• Creativity and initiative in developing activities and programs. 
• Ability to understand concepts of confidentiality and privacy. 
• Technical capacity and comfort with computers.
• Ability and desire to work in a team environment. 

Work Requirements:

• Valid driver’s license and insured automobile. Ability and willingness to drive in inclement weather and in rural locations in the northern Berkshire region, as well as attend trainings and mandatory meetings as required by funders.
• This is an active role, including but not limited to the following activities: lifting and carrying objects and materials; rearranging furniture as needed for events and programming on site and in the community at a variety of locations.
• Flexibility in scheduling with availability for some evenings and weekends, as needed. 

FAMILY SUPPORT WORKER

The Family Support Worker is responsible for providing support to families who have engaged with nbCC. They will provide services at The Family Resource Center site, in schools, in the community, and in the homes of families, when applicable. When you apply, please include a cover letter detailing your qualifications and why you’re interested in this position, along with three references.

Reports to: FRC Program Coordinator

Hours: 1 FTE

Exempt Status: Non-Exempt

Annual Salary: $40,000 – 43,000

ESSENTIAL JOB FUNCTIONS

• Partner with each family to assess strengths, identify areas of need, and to provide support needed for the family to improve their stability and for the parents to have the resources needed to meet the needs of their children and family.
• Develop and maintain supportive and trusting relationships with families served.
• Assist families with completion of intake paperwork or other supportive documentation, as appropriate. Obtain a signed release of information for all collateral contacts, prior to making any disclosures of private or confidential information.
• Schedule in-person visits (frequency and location) with each family as agreed upon by the family. Maintain phone or email contact, as designated by the family, between appointments as needed.
• Connect and support access for any family with community resources, parenting classes, food pantries, mental health providers, budgeting information, etc.
• Assist families in connecting with appropriate groups and/or programs to enhance social connections.
• Facilitate groups and/or other parent support or education programming as required.
• Work independently and within a team on special non-recurring and any ongoing projects.
• Provide assistance in planning and organizing events, groups, workshops, or ongoing programs, including attendance and publicity when needed.
• Maintain an organized calendar schedule of appointments and tasks, maintain accurate documentation of client records, mileage, and expenses, and complete all documentation as required by the Family Support & Neighborhood Coordinator.
• Attend individual and group supervision sessions as scheduled by the Family Support & Education Coordinator.
• Comply with nbCC policies and procedures; attend nbCC staff meetings when required.

Qualifications

•  High School Diploma or equivalent with a minimum of 4 years of experience with the identified population; or higher education degree in human services related field with a minimum of 2 years of experience working with the identified population. Experience working with children and parents, as well as home visiting, preferred.
• Bilingual a plus
• Experience and comfort working with all types of people in a variety of groups.
• Cultural competence.
• Commitment to working in the community to help families address key issues.
• Demonstrated maturity and self-awareness as it relates to working 1:1 with individuals in the community.
• Understanding and compassion for the needs, limitations, barriers, and capacities of the identified population.
• Ability to understand concepts of confidentiality and privacy.
• Technical capacity and comfort with computers.
• Ability and desire to work in a team environment.
• Flexibility in scheduling with availability for some evenings and weekends, as needed.

Other Requirements

• Valid driver’s license and insured automobile.  Ability and willingness to drive in inclement weather and in rural locations in the northern Berkshire region, as well as attend trainings and mandatory meetings as required by funders. (Negotiable)
• This is an active role, including but not limited to the following activities: lifting and carrying objects and materials; rearranging furniture as needed for events, and programming on-site and in the community at a variety of locations.

FAMILY RESOURCE CENTER CLINICIAN 

The Family Resource Center (FRC) Clinician will provide Comprehensive Mental Health Assessments, including the Family Strengths and Needs Assessment (FSNA) assessment; short term treatment; and Care Planning to Youth and Families of the FRC.

Apply via mail to Amber Besaw at 61 Main Street, Suite 218, North Adams, MA 01247 or email jobs@nbccoalition.org. Please include a cover letter, resume, and contact information for 3 references. For more details about our open positions please visit our website at

Reports to: Program Director of the Child and Adolescent Outpatient Services @ The Brien Center

Compensation: $29-30/hourly, PLUS a $5,000 sign-on bonus after completion of one year in the position

Essential Job Functions:

•  Complete diagnostic mental health/substance abuse assessment and provide treatment in individual, family and group.
• Provide CANS assessment to each youth referred.
• Provide referral services to appropriate services as indicated by the clinical Assessment and CANS
•  Deliver treatment and assessment on to families and youth at the FRC and in the families’ home if indicated
• Deliver treatment in sub-contractors facilities and the designated Family Resource Centers
• Develop a Care Plan and Family Support Plan for all Children Requiring Assistance (CRA) referred Youth
• Maintain client records, completing all necessary paperwork in a timely manner including required State documents and authorizations
• Coordinate treatment components and communicate with all collateral agents and The Contractors for FRC.
• Follow policies of the FRC and the Lead Agency administering the FRC RFR.
• Provide treatment, if needed, within guidelines established by the Brien Center and the FRC
• Follow all policies or the Brien Center and the FRCs
• Provide consultation to community agencies on mental health/substance abuse issues upon request
• Consult to sub-contractors on treatment planning
• Provide Wraparound care planning for all youth and families
• Participate in Milieu activities are indicated by the FRC.
  

OTHER RESPONSIBILITIES:

• Maintain client records, completing all necessary paperwork in a timely manner
• Maintain required productivity level
• Complete all documentation and reporting to the State as directed by the FRC
• Participate in regularly scheduled supervision
• Consultation and supervision to BA level staff, Family Partners, Family Support Workers and/or graduate or undergraduate students
• Attend required meetings and agency trainings
• Other duties as assigned by supervisor and the FRC

JOB REQUIREMENTS:

• Masters Degree
• Current licensure and 5 years experience as a licensed Clinician required
• CANS certification is required within first week of employment
• Experience working with Children and their Families in a clinical setting
• Diagnostic and treatment knowledge and skill
• Knowledge of services and human service agencies in Berkshire County
• Extensive knowledge of the dynamics of mental health/substance abuse treatment, intervention and education
• Experience in providing individual and group mental health/substance abuse and family counseling
• Knowledge of community resources
• Ability to work on interdisciplinary team

SKILLS:

• Excellent oral & presentation skills
• Leadership talent and the ability to delegate effectively
• Working knowledge of computers
• Knowledge of community resources

OTHER REQUIREMENTS:

• Support and maintain the principles and policies of the agency and of the FRC
•  Flexibly respond to program scheduling needs, this may include some evening work to meet the needs of families and of the FRC
•  Communicate a sense of hopefulness and respect for consumer rights, including Family and Youth Voice and Choice
• Represent the agency in a professional manner in all community contacts
• Demonstrate a commitment to the Agency’s mission, the mission of the FRC and community mental health principles

WORKING CONDITIONS:

• Works in office; temperature regulated and outreach sites including client’s homes and sub- contractors buildings
• Facilitate groups in other community locations

PHYSICAL CONDITIONS:

• Manual & visual dexterity; correctable
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions