Employment Opportunities

Office Coordinator 

The Office Coordinator will provide administrative support, office management, and on site community member triage and support for the Northern Berkshire Community Coalition. 

Reports to: Executive Director

Annual Salary: $48,000

Administrative Responsibilities: (include but are not limited to)

• Reception Desk Functions; answer incoming calls, take messages, forward calls, answer routine questions, reminder phone calls for appointments/events, sign-in visitors to the nbCC office, and direct visitors to appropriate staff, as appropriate. 
• Triage youth, families, and community members who are seeking supportive services through the Coalition for appropriate internal and external referrals, information, and provision of emergency support.
• Responsible for the biennial Community Resource Guide and publication in collaboration with the Communications Coordinator. 
• Organize, maintain, and build on the organizational historical archives. 
• Participate in regular nbCC meetings as required, with the responsibility of accurately recording key details discussed during the meeting, decisions made, action items assigned, deadlines, next steps, and creating a comprehensive record of the meeting for future reference and follow-up.
• Coordinate the annual programmatic review process for nbCC areas of work and programs. 
• Assisting with overall office management; including but not limited to, purchasing supplies, maintaining an office inventory list, and overall organization of the nbCC offices, the UNO Community Center site, and other off-site locations as appropriate. 
• Data entry within the Family Resource Center CRM system, Community Connections CRM system, and enter the monthly nbCC organizational data. 
• Organize and prioritize updating organizational calendars, organizational contact information lists, resource materials, nbCC document storage, and bulletin boards.
• Manage new hire onboarding and staff departure processes for nbCC.
• Manage the use of the UNO Community Center: 
• Schedule and coordinate the calendar of events and programs for the UNO Community Center. 
• Meet with potential renters to sign agreements.
• Review the Rental Use Agreement Form; expectations for use of space, parking, trash disposal, payment, opening & closing times for the rental. 
• Collect signed Rental Use Agreement and appropriate rental & deposit fees.

Work with the Community Connections Coordinator to confirm with the UNO Steering Committee who is responsible for the opening & closing of the Center for the rental time. 

Volunteer Coordinator: 

• Complete onboarding paperwork with a volunteer
• Be the point person for coordinating and scheduling volunteers
• Support the connection of volunteers with nbCC programs
• Coordinate the completion of CORI forms with the Executive Director or Business Manager for any facilitators, presenters, volunteers, etc.… 
• Maintain an organized calendar schedule of appointments and tasks, maintain accurate documentation of mileage, expenses, and all documentation as required by nbCC.
• Attend all professional development trainings as required. 
• Work independently and within a team on special non-recurring and any ongoing projects. 
• Support & attend any nbCC event, activity, or program deemed as “all hands-on deck” or as assigned. 
• Ensure that the principles of health equity, anti-racism, and community-driven decision making are integrated into every aspect of nbCC’s organizational efforts.
• Comply with nbCC policies and procedures. 

Qualifications: 

• Bachelor’s Degree with minimum 3 years of related experience preferred.
• Excellent time management, attention to details, organizational skills, and ability to problem solve.
• Bilingual, a plus
• Knowledge of local community resources and community-based providers, state human service systems, and familiarity with local school districts and key players.
• Experience working within a human service agency, as well as working with families and individuals with complex risk factors and needs.  
• Comfort with public speaking, convening, and facilitation skills.
• Experience and comfort working with all types of people in a variety of groups.
• Demonstrated maturity and self-awareness as it relates to working 1:1 with individuals in the community. 
• Cultural competency.
• Commitment to working in the community to help address key issues.
• Strong written and verbal communications skills. 
• Ability to understand concepts of confidentiality and privacy. 
• Technical capacity and comfort with computer.
• Ability and desire to work in a team environment. 
• Job Requirements:

Work Requirements:

• Valid driver’s license and insured automobile. Ability and willingness to drive in inclement weather and in rural locations in the northern Berkshire region, as well as attend trainings and mandatory meetings as required by funders.
• This is an active role, including but not limited to the following activities: lifting and carrying objects and materials; rearranging furniture as needed for events and programming on site and in the community at a variety of locations.
• Flexibility in scheduling with availability for some evenings and weekends, as needed.

FAMILY RESOURCE CENTER CLINICIAN 

The Family Resource Center (FRC) Clinician will provide Comprehensive Mental Health Assessments, including the Family Strengths and Needs Assessment (FSNA) assessment; short-term treatment; and Care Planning to Youth and Families of the FRC.

Apply via mail to Amber Besaw at 61 Main Street, Suite 218, North Adams, MA 01247 or email jobs@nbccoalition.org. Please include a cover letter, resume, and contact information for 3 references.

Reports to: Program Director of the Child and Adolescent Outpatient Services @ The Brien Center

Annual Salary: $64,000 – 80,000/ yr

Essential Job Functions:

•  Complete diagnostic mental health/substance abuse assessment and provide treatment in individual, family and group.
• Provide CANS assessment to each youth referred.
• Provide referral services to appropriate services as indicated by the clinical Assessment and CANS
•  Deliver treatment and assessment on to families and youth at the FRC and in the families’ home if indicated
• Deliver treatment in sub-contractors facilities and the designated Family Resource Centers
• Develop a Care Plan and Family Support Plan for all Children Requiring Assistance (CRA) referred Youth
• Maintain client records, completing all necessary paperwork in a timely manner including required State documents and authorizations
• Coordinate treatment components and communicate with all collateral agents and The Contractors for FRC.
• Follow policies of the FRC and the Lead Agency administering the FRC RFR.
• Provide treatment, if needed, within guidelines established by the Brien Center and the FRC
• Follow all policies or the Brien Center and the FRCs
• Provide consultation to community agencies on mental health/substance abuse issues upon request
• Consult to sub-contractors on treatment planning
• Provide Wraparound care planning for all youth and families
• Participate in Milieu activities are indicated by the FRC.
  

OTHER RESPONSIBILITIES:

• Maintain client records, completing all necessary paperwork in a timely manner
• Maintain required productivity level
• Complete all documentation and reporting to the State as directed by the FRC
• Participate in regularly scheduled supervision
• Consultation and supervision to BA level staff, Family Partners, Family Support Workers and/or graduate or undergraduate students
• Attend required meetings and agency trainings
• Other duties as assigned by supervisor and the FRC

JOB REQUIREMENTS:

• Masters Degree
• Current licensure and 5 years experience as a licensed Clinician required
• CANS certification is required within first week of employment
• Experience working with Children and their Families in a clinical setting
• Diagnostic and treatment knowledge and skill
• Knowledge of services and human service agencies in Berkshire County
• Extensive knowledge of the dynamics of mental health/substance abuse treatment, intervention and education
• Experience in providing individual and group mental health/substance abuse and family counseling
• Knowledge of community resources
• Ability to work on interdisciplinary team

SKILLS:

• Excellent oral & presentation skills
• Leadership talent and the ability to delegate effectively
• Working knowledge of computers
• Knowledge of community resources

OTHER REQUIREMENTS:

• Support and maintain the principles and policies of the agency and of the FRC
•  Flexibly respond to program scheduling needs, this may include some evening work to meet the needs of families and of the FRC
•  Communicate a sense of hopefulness and respect for consumer rights, including Family and Youth Voice and Choice
• Represent the agency in a professional manner in all community contacts
• Demonstrate a commitment to the Agency’s mission, the mission of the FRC and community mental health principles

WORKING CONDITIONS:

• Works in office; temperature regulated and outreach sites including client’s homes and sub- contractors buildings
• Facilitate groups in other community locations

PHYSICAL CONDITIONS:

• Manual & visual dexterity; correctable
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions