Employment Opportunities

YOUTH SUPPORT WORKER

The Youth Support Worker provides youth programming, individual and family support, and resource navigation through the nbCC Family Resource Center (FRC), in the community, and in schools and homes, as appropriate. The position also assists youth with connecting to health, human service, and other resources that address social determinants of health.

Reports to: Youth Development Coordinator
Hours: 1.0 FTE
Exempt Status: Non-Exempt
Salary: $42,000 – $44,000 Annually

Responsibilities: (include but are not limited to)

• Support positive youth development in northern Berkshire and build meaningful, healthy, and empowering relationships with youth and families.
• Co-facilitate youth development programs, including the Youth Leadership Program, Teen Writing Workshop, Youth Empowerment Program, and other youth support or educational programming, as assigned.

• Assist with youth recruitment, program planning and facilitation, service-learning projects, youth interns, publications, special events, trips, and other program activities, as appropriate.
• Partner with youth and families to identify strengths and needs, develop supportive connections, complete intake and related documentation, and connect with community resources and services.
• Support individual youth who walk in to nbCC offices with navigating health and human service systems, addressing social determinants of health needs, and connecting to appropriate services, benefits, programs, and community resources.

• Maintain appropriate contact with youth and families served, including in-person visits and follow-up communication, and maintain required releases of information and confidentiality.
• Complete and maintain accurate client and program documentation and data required for nbCC and FRC database systems.
• Complete nbCC monthly program reports, annual program reviews, and annual program planning for assigned areas of work.
• Conduct outreach and engagement and connect community members with nbCC programs and resources.
• Participate in workgroups, committees, and collaborative efforts addressing emerging needs of youth and the community.
• Support and attend nbCC events, activities, and programs designated as all-hands-on-deck or as assigned.
• Attend required supervision, staff meetings, and professional development; maintain accurate calendars, client records, mileage, expenses, and other required documentation.
• Integrate health equity, anti-racism, and community-driven decision-making into the work and comply with nbCC policies and procedures.

QUALIFICATIONS: 

• Associate degree preferred, with 1-3 years of experience working with youth or within a human service or community-based setting.
• Knowledge of local community resources, human service and health systems, schools, and community-based providers.
• Experience supporting individuals and families with complex needs and making appropriate referrals and resource connections.
• Strong interpersonal, communication, facilitation, organizational, time-management, and problem-solving skills.
• Ability to work effectively with diverse individuals and groups with cultural humility, maturity, compassion, and respect for confidentiality and privacy.
• Comfort with computers, data entry, documentation, and working independently and as part of a team.
• Bilingual skills a plus.

WORK REQUIREMENTS: 

• Valid driver’s license and insured automobile. Ability and willingness to drive in inclement weather and in rural locations in the northern Berkshire region, as well as attend trainings and mandatory meetings as required by funders.
• This is an active role, including but not limited to the following activities: lifting and carrying objects and materials; rearranging furniture as needed for events and programming on site and in the community at a variety of locations.
• Flexibility in scheduling with availability for some evenings and weekends, as needed.

VAN DRIVER

The Van Driver provides safe, reliable, and welcoming transportation for youth and adults participating in Northern Berkshire Community Coalition (nbCC) programs, events, and community activities. This position supports nbCC staff and community partners by providing transportation that helps community members access programs, services, events, and other opportunities throughout Northern Berkshire.

Reports to: Executive Director
Hours: Part-Time, Maximum 250 Hours Annually
Exempt Status: Non-Exempt
Pay Rate: $17.50/hour

Responsibilities: (include but are not limited to)

Community Transportation Responsibilities:

• Safely pick up and transport youth and adults to and from nbCC programs, events, meetings, and community activities.
• Provide transportation support to nbCC community partners when requested and coordinated through nbCC.
• Assist the nbCC team with transportation needs related to programs, events, and community activities.
• Follow established pick-up and drop-off schedules and communicate promptly with nbCC staff regarding delays, schedule changes, passenger concerns, or other transportation issues.
• Provide timely, respectful, welcoming, and professional transportation to all passengers.
• Maintain appropriate confidentiality and professional boundaries when transporting youth, adults, families, and other community members.

Vehicle Safety & Responsibilities:

• Safely operate the nbCC van in accordance with Massachusetts motor vehicle laws and nbCC policies and procedures.
• Conduct basic pre-trip and post-trip checks of the vehicle and report any safety or maintenance concerns.
• Maintain the cleanliness and general condition of the van.
• Promptly report accidents, vehicle damage, mechanical concerns, safety issues, or other incidents to the appropriate nbCC staff member.
• Ensure passengers follow appropriate vehicle safety requirements, including the use of seat belts.
• Operate the vehicle safely and appropriately in varying weather, traffic, and road conditions.

Organizational Responsibilities:

•  Communicate professionally and respectfully with youth, adults, families, nbCC staff, and community partners.
• Represent nbCC in a welcoming, respectful, and community-centered manner.
• Maintain regular communication with nbCC staff regarding transportation schedules and needs.
• Support transportation needs for nbCC events, activities, and programs as requested and based on driver availability.
• Perform other transportation-related duties as assigned, consistent with the responsibilities of the position.

Qualifications:

• Must be at least 26 years of age.
• Must possess a current, valid Massachusetts driver’s license.
• Must have a clean driving record and meet all requirements for operating an nbCC vehicle.
• Must successfully complete a CORI background check.
• Demonstrated ability to drive safely and responsibly.
• Dependable and punctual with the ability to follow established transportation schedules.
• Strong interpersonal and communication skills.
• Ability to communicate respectfully and effectively with youth, adults, families, staff, and community partners.
• Ability to maintain confidentiality and appropriate professional boundaries.
• Familiarity with Northern Berkshire County and surrounding communities preferred.
• Previous experience transporting youth, adults, or community program participants preferred, but not required.

Work Requirements:

• Position is limited to a maximum of 250 hours per year.
• Typical weekly driving schedule will be Monday through Thursday, between 3:00 p.m.–5:00 p.m. and again between 6:00 p.m.–8:00 p.m.
• Additional days, evenings, or times may be requested based on nbCC program, event, or community partner transportation needs and the driver’s availability.
• Ability to safely enter and exit the vehicle regularly and assist with basic transportation-related needs.
• Ability and willingness to drive throughout Northern Berkshire County and surrounding communities.
• Ability to safely operate an nbCC passenger van in varying weather and road conditions.
• Continued employment is contingent upon maintaining a valid Massachusetts driver’s license and an acceptable driving record.
• Successful completion of required background checks, including CORI, is required.

FAMILY RESOURCE CENTER CLINICIAN 

The Family Resource Center (FRC) Clinician will provide Comprehensive Mental Health Assessments, including the Family Strengths and Needs Assessment (FSNA) assessment; short-term treatment; and Care Planning to Youth and Families of the FRC.

Reports to: Program Director of the Child and Adolescent Outpatient Services @ The Brien Center

Annual Salary: $64,000 – 80,000/ yr

Essential Job Functions:

•  Complete diagnostic mental health/substance abuse assessment and provide treatment in individual, family and group.
• Provide CANS assessment to each youth referred.
• Provide referral services to appropriate services as indicated by the clinical Assessment and CANS
•  Deliver treatment and assessment on to families and youth at the FRC and in the families’ home if indicated
• Deliver treatment in sub-contractors facilities and the designated Family Resource Centers
• Develop a Care Plan and Family Support Plan for all Children Requiring Assistance (CRA) referred Youth
• Maintain client records, completing all necessary paperwork in a timely manner including required State documents and authorizations
• Coordinate treatment components and communicate with all collateral agents and The Contractors for FRC.
• Follow policies of the FRC and the Lead Agency administering the FRC RFR.
• Provide treatment, if needed, within guidelines established by the Brien Center and the FRC
• Follow all policies or the Brien Center and the FRCs
• Provide consultation to community agencies on mental health/substance abuse issues upon request
• Consult to sub-contractors on treatment planning
• Provide Wraparound care planning for all youth and families
• Participate in Milieu activities are indicated by the FRC.
  

OTHER RESPONSIBILITIES:

• Maintain client records, completing all necessary paperwork in a timely manner
• Maintain required productivity level
• Complete all documentation and reporting to the State as directed by the FRC
• Participate in regularly scheduled supervision
• Consultation and supervision to BA level staff, Family Partners, Family Support Workers and/or graduate or undergraduate students
• Attend required meetings and agency trainings
• Other duties as assigned by supervisor and the FRC

JOB REQUIREMENTS:

• Masters Degree
• Current licensure and 5 years experience as a licensed Clinician required
• CANS certification is required within first week of employment
• Experience working with Children and their Families in a clinical setting
• Diagnostic and treatment knowledge and skill
• Knowledge of services and human service agencies in Berkshire County
• Extensive knowledge of the dynamics of mental health/substance abuse treatment, intervention and education
• Experience in providing individual and group mental health/substance abuse and family counseling
• Knowledge of community resources
• Ability to work on interdisciplinary team

SKILLS:

• Excellent oral & presentation skills
• Leadership talent and the ability to delegate effectively
• Working knowledge of computers
• Knowledge of community resources

OTHER REQUIREMENTS:

• Support and maintain the principles and policies of the agency and of the FRC
•  Flexibly respond to program scheduling needs, this may include some evening work to meet the needs of families and of the FRC
•  Communicate a sense of hopefulness and respect for consumer rights, including Family and Youth Voice and Choice
• Represent the agency in a professional manner in all community contacts
• Demonstrate a commitment to the Agency’s mission, the mission of the FRC and community mental health principles

WORKING CONDITIONS:

• Works in office; temperature regulated and outreach sites including client’s homes and sub- contractors buildings
• Facilitate groups in other community locations

PHYSICAL CONDITIONS:

• Manual & visual dexterity; correctable
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions